Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
How can we assist you today?
We are here to help you with any questions or concerns you may have. Your satisfaction is our priority, so feel free to reach out!
Contact Us for Support
★★★★★
At Twisted Tree Printing, we value your feedback and inquiries. Contact us anytime for assistance with your orders or services. Our dedicated team is here to help you with any questions you may have. Get in touch through our email or phone number listed below, and we will respond promptly to ensure your satisfaction. Your experience matters to us, and we strive to provide the best customer support possible.
Pros of Our Services
+ High-quality printing services tailored to your needs
+ Fast turnaround times to meet your deadlines
+ Exceptional customer service with a personal touch
Cons of Our Services
– Limited international shipping options available
– Pricing may be higher than some competitors